Rockford Fastener Quality Policy

Rockford Fastener, Inc. is committed to providing "World Class" services to "World Class" customers who share our goal of being the best in our respective industries. Our quality objectives are summarized in our policy:

"We Take Pride In Our Quality"
We are committed to providing superior quality and performance.

Our commitment to total customer service and satisfaction includes;
• Using state of the art manufacturing technologies and equipment
• Coupled with highly trained and capable personnel…
• Supported by appropriate professional staff and manufacturing systems…
• Including a Quality Control Lab committed to providing quality testing services
   to its clients…
• Creating a team environment of Total Quality Management…
• That assures our customers the highest quality products and services; the most
   flexible and responsive delivery performance; at fair and competitive prices.

The commitment to "Best in Class" performance underlies our company philosophy of "Total Quality Management." We strive to form active partnerships with our customers to achieve long term, mutually profitable, and stable relationships.

Through continuous and aggressive efforts to improve our capabilities and performance, we strive to set the standards against which our competition will be measured.